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Media Library Overview

Where to find it: Content → Media library

The media library is your company’s central file store. It holds every file you’ve uploaded: images, videos, and web-based content, ready to be used in playlists. It shows the files belonging to your company, and, for administrators, the files of any companies beneath it.

Files in the library are the content that playlists actually play. Because of that link, changing or removing a file ripples outward: every playlist that uses it, and every device running those playlists, is updated automatically.

Before You Begin

Before working with the media library:

Make sure you have permission to manage content.

Have your files ready, and check they’re in a supported format (see File Types).

Keep in mind that changing or deleting a file affects every playlist and device that uses it.

The Media Library List

The library lists your files, with these details on each:

Column

Description

Filename

The file’s name: click it to open a preview.

Company

The company that owns the file.

Type

The kind of file: Image, Video, HTML, and so on.

Preview

A thumbnail for images and videos.

Created at

When the file was uploaded.

Use the search box to find a file by its name or extension.

Note Some accounts also show a Checksum column : a technical fingerprint of the file used for integrity checks. It’s only visible to users with the relevant permission and isn’t needed for day-to-day work.

File Actions

Each file has a menu of actions:

Action

What it does

Preview

Opens the file : images show inline, videos play, and web content loads in a frame.

Edit

Opens the file’s edit page (see Edit Upload Page).

Download

Downloads the file directly.

Lock

Opens the locking page to control who can change the file (see File Locking).

Unlock

Shown instead of Lock when a file is already locked; clears the lock.

Audit

Shows the file’s change history, where permitted.

Delete

Removes the file, after a confirmation that warns it will be taken off all devices.

You can also select several files at once and delete them together.

Deleting and Recovering Files

Deleting a file removes it from the library and from every playlist and device that was using it; those playlists are tidied up automatically. Because a deleted file is set aside rather than destroyed immediately, it can be recovered from the list if you need it back.

Important Deleting a file affects every playlist and device that uses it. The confirmation message reminds you of this : check what depends on a file before removing it.

File History

Every change to a file is recorded. You can open that history from the Audit option in the file’s menu, where permitted — useful for seeing what changed and when.